This Privacy Policy explains how this website (hereinafter referred to as “we” or “this website”) collects, uses, stores, and protects the personal information you provide when visiting soltherrahome.com and purchasing our home furnishings. We are committed to strict compliance with the EU General Data Protection Regulation (GDPR) and related data protection laws.

Please read this policy carefully before using this website.

  1. Personal Information We Collect
    To provide you with a superior home furnishings and shopping experience, we may collect the following types of personal information:

Identity and Contact Data: Including your name, email address, phone number, delivery address, and billing address.

Transaction and Payment Data: Including your payment details (processed by encrypted third-party payment institutions; we do not store your complete bank card information) and your purchase history on this website.

Technology and Usage Data: Including your IP address, browser type, access time, pages viewed on this website, links clicked, and other analytical data collected through cookies.

  1. How We Use Your Information (Legal Basis)
    Under the GDPR, we must have a valid legal basis to process your personal information. We primarily process your data based on the following:

Contractual Fulfillment: To process your orders, arrange delivery of home goods, provide after-sales service, and contact you regarding order issues.

Legal Obligations: To meet compliance requirements under tax, accounting, and other EU laws and regulations.

Our Legitimate Interests: To optimize website functionality, enhance user experience, conduct fraud prevention system checks, and, with your permission, push home and lifestyle information and promotions tailored to your interests.

Your Consent: When you voluntarily subscribe to our newsletter or accept non-essential cookies. You have the right to withdraw your consent at any time.

  1. Data Sharing and Disclosure
    We will not sell your personal information to third parties. To complete transactions and services, we will only share your data with the following strictly protected third-party service providers when necessary:

Logistics and Delivery Companies: To ensure the accurate delivery of your purchased home goods.

Payment Processing Institutions: To provide secure and encrypted online payment channels.

Technology and Analytics Service Providers: To maintain the stable operation of the website and conduct daily data analysis.

All third-party service providers are contractually bound to implement privacy protection measures at a level no less stringent than GDPR standards and may only use data for the purposes we designate.

  1. International Data Transfer

If you are located within the European Economic Area (EEA) when accessing this website, the data we collect may be transferred to countries outside the EEA (e.g., where the website servers are hosted). In the event of such transfers, we ensure that appropriate safeguards are in place (such as using Standard Contractual Clauses (SCCs) approved by the European Commission) to guarantee that your data enjoys the same level of protection abroad.

  1. Your GDPR Rights

Under EU law, you have the following rights regarding your personal information:

Right to Know and Access: You have the right to request a copy of your personal information held by us.

Right to Correction: If your information is inaccurate or incomplete, you have the right to request that we correct it.

Right to Erasure (Right to Forget): Under certain legal conditions, you have the right to request that we delete your personal information.

Right to Restrict Processing: You have the right to request that we suspend the processing of your personal data.

Data Portability Right: You have the right to request that your data be transferred to you or another party in a structured, commonly used machine-readable format.

Right to Object: You have the right to object to our use of your data for direct marketing.

To exercise any of the above rights, please contact us through the official customer service channel published on this website.

  1. Data Security and Storage Period
    We employ industry-standard physical, electronic, and managerial security measures to protect your data from disclosure, misuse, or unauthorized access.

We retain your personal information for the shortest period necessary to achieve the purposes described in this policy (such as completing the sale and after-sales service of home furnishings) or to meet legal and accounting reporting requirements.

  1. Use of Cookies
    This website uses cookies and similar technologies to ensure the proper functioning of the website, analyze website traffic, and provide personalized content. You can refuse or manage cookies through your browser settings, but this may affect your use of some shopping functions on this website.
  2. Policy Updates
    We may update this Privacy Policy from time to time to reflect changes in laws and regulations or adjustments to our business model. Any revisions will be posted directly on this page.