At MARYDARO LIMITED, we are committed to providing you with high-quality home furnishings. If you are not completely satisfied with the items purchased from soltherrahome.com, we offer a transparent and compliant return and exchange service.

This policy complies with European and UK consumer protection regulations.

  1. 14-Day No-Reason Return Right (Cooling-Off Period)
    According to relevant laws, if you are in the EU or UK, you have the right to cancel your order and apply for a return within 14 days of receiving your purchased home furnishings, without giving a reason.

Calculation Period: 14 days are calculated from the day after the logistics tracking shows the goods have been received.

How to Apply: You must submit a clear return request to us via our official email address quietwave@6ok.cc before the 14-day period expires.

  1. Return Conditions
    To successfully obtain a full refund, returned home furnishings must meet the following conditions:

The item must be in its original, unused condition.

The item must retain its original packaging (including the outer box, inner protective padding, and all accessories).

The product must be free of any man-made stains, scratches, or signs of washing or assembly.

  1. Return Process
    Submit an Application: Send an email to quietwave@6ok.cc, stating your order number, the purchased product, and the reason for the return.

Get Return Instructions: Our customer service team will contact you after receiving your email and provide detailed return shipping address and instructions.

Return the Product: Please pack the product carefully and return it using a tracking service. Please keep your mailing receipt and tracking number.

  1. Return Shipping Costs
    No-Reason Returns: If you are returning the product due to subjective reasons such as personal preference or incorrect size, you (the buyer) will be responsible for the return shipping costs.

Quality Issues or Wrong Items: If the home furnishings you receive are defective, damaged, or do not match your order, please contact us within 48 hours of receiving the product and provide photographic evidence. After confirmation, we will cover the return shipping costs and arrange for a free replacement or a full refund.

  1. Refund Processing

Refund Verification: After receiving your returned package and confirming that the goods meet the above return conditions, we will typically complete the inspection within 5-7 business days.

Refund to Original Payment Method: Once the refund eligibility is confirmed, we will refund the funds to the original payment account used when placing the order.

Arrival Time: The actual arrival time depends on the processing procedures of your bank or payment institution, and usually takes 3-10 business days. Please note that we do not charge any hidden refund processing fees under any circumstances; your order is a one-time settlement.

  1. Contact Us

If you have any questions about the return, exchange, or refund process, please feel free to contact us through the following methods:

Operating Company: MARYDARO LIMITED

Contact Email: quietwave@6ok.cc

Customer Service Hotline: +44 7308514966

Company Address: 121 THE GORE, BASILDON, SS14 2DB